Free tracked U.S. shipping · Easy 30-day returns

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Frequently asked questions

The things people ask most. If yours isn’t here, send us a message.

What can I put in it?

It's made for cold drinks—iced coffee, matcha, water, soda, or whatever cold drink you're having. The clear body helps colorful drinks become part of the cup's appearance.

How much is shipping?

Tracked shipping is free on every U.S. order. You'll receive a tracking number as soon as your order ships.

Can I return it?

Yes. Eligible items can be returned within 30 days of confirmed delivery, subject to our published return conditions.

Is checkout secure?

Yes. Checkout is handled through Wix's secure checkout system. Mavero does not directly see or store your complete card details.

Something else?

Send us a message through our contact page and we'll get back to you.

Questions we haven’t answered yet

We only publish answers we’ve verified. These are the details we don’t list yet — if you need one before ordering, ask us and we’ll confirm it for you:

  • How much the cup holds
  • What it’s made from
  • How to clean and care for it
  • How long orders take to process and arrive
  • What happens if it arrives damaged